General conditions of sale

1. object

These general conditions of sale (hereinafter "CGV") are intended to define the rights and obligations between:

Volt Events, located 60 deadly from Bellay 83700 Saint Raphaël, Siret: 81225593300028, represented by Donati Ludovic, (hereinafter referred to as "www.volt-eventsOr "We")

and

Any natural or legal person wishing to proceed to a purchase on the website www.volt-events (hereinafter referred to as "customer" or "you").

Through the order of products or services on the site www.volt-events, the customer fully accepts and without reservation these CGVs.

2. Scope

These CGVs apply to all sales of products and / or services made on the site www.volt-events, unless prior written consent stipulating different conditions. They prevail over any other conditions, general or particular, not expressly approved by Volt Events.

3. Acceptance of the conditions

The customer acknowledges having read the present CGV before placing an order and expressly declares to accept them without reservation. These CGV are accessible at any time on the site www.https://volt-events.fr/gb/ and will prevail, where appropriate, any other version or other contradictory document.

4. Products and services

4.1. Product Features / Services

The essential characteristics of the proposed products and / or services are presented on the site www.https://volt-events.fr/gb/. The customer is required to read them before any order.

4.2. Availability

Our product and service offers are valid within the limits of available stocks. In case of unavailability of a product after passing the order, we will inform you by e-mail as soon as possible. You will then have the opportunity to maintain the order with a revised delivery time, accept an equivalent product or cancel the command.

5. Order

5.1. Ordering process

To order, the customer must:

Select the product (s) or service (s) of its choice.
Validate your basket.
Fill out the necessary information (contact details, delivery method, payment method, etc.).
Check the accuracy of the order.
Confirm the order and make the payment.

5.2. Order confirmation

The sale will not be considered definitive only after full payment of the total amount of the order and receipt of a command confirmation e-mail sent by Volt Events.

6. Price

6.1. Definition

Prices are indicated in [devise], all taxes included (TTC), unless otherwise stated. They do not understand any delivery charges, charged in addition, and indicated before the final validation of the order.

6.2. Price modification

volt Events reserves the right to modify its prices at any time, but the products and / or services will be charged on the basis of the rates in force at the time of the validation of the order.

7. Terms of payment

7.1. Means of payment

The payment can be made by:

Bank card (Visa, Mastercard, etc.)
Bank transfer
Paypal or other online payment service (if applicable)
Any other payment method specified on the site www.https://volt-events.fr/gb/

7.2. Securing payments

Online payments are secure via [nom de la plateforme de paiement sécurisée]. The transmitted information is encrypted, guaranteeing the confidentiality of the data.

7.3. Fault of payment

volt Events reserves the right to refuse to make a delivery or to honor a command in case of total or partial non-payment of a previous order or in case of payment dispute in progress.

8. Delivery

8.1. Place of delivery

The products are delivered to the address indicated by the customer when ordering. The customer must ensure the accuracy of the delivery address.

8.2. Delivery time

Delivery times are given as an indication. In case of delivery delay, Volt Events undertakes to inform the customer as soon as possible. The customer will not be able to claim any compensation in case of delay if it is due to a case of force majeure or a third party.

8.3. Risk transfer

The risk transfer takes place from the revenue to the carrier. It is up to the Customer to check the condition of the package upon receipt and to issue, if necessary, reservations with the carrier within a reasonable time.

9. Right of withdrawal

9.1. Legal deadline

In accordance with the legal provisions, the customer has a period of fourteen (14) calendar days from the receipt of the product to exercise his right of withdrawal without having to justify reasons or to pay penalties.

9.2. Exercise of the right of withdrawal

To exercise its right of withdrawal, the customer must notify his decision in writing (postal or e-mail) to [coordonnées du service client]. A type of withdrawal type can be provided.

9.3. Return of products

The products must be returned to their original condition and packaging, accompanied by all their accessories. Return costs are the responsibility of the customer, unless otherwise provided.

9.4. Refund

In the event of a valid withdrawal, the customer will be reimbursed within fourteen (14) days from the date of receipt of the products by Volt Events or the proof of their shipment.

10. Warranties and after-sales service

10.1. Legal guarantee

The Customer benefits from the legal guarantee of compliance (Articles L.217-4 et seq. Of the Consumer Code) and the legal guarantee against hidden defects (Articles 1641 et seq. Of the Civil Code).

10.2. Conditions of application

For any warranty request, the customer must contact the after-sales service of Volt Events to [coordonnées]. The return fee can be supported by Volt Events in the event of a proof default falling within a legal warranty.

11. Responsibility

volt Events can not be held responsible for direct or indirect damage resulting from the use or misuse of the products. In no event will Volt Events be held responsible for any intact, indirect or financial loss damage any.

12. Intellectual Property

All the elements of the site www.https://volt-events.fr/gb/ (Texts, Images, Logos, Trademarks, Database, etc.) are protected by intellectual property law. Any reproduction, exploitation or use, even partial, without express authorization is strictly prohibited.

13. Personal data

13.1. Collection and use

The information and data collected on the site www.https://volt-events.fr/gb/ are needed to manage orders, service improvement and communication with the client. Personal data is processed in accordance with the privacy policy available on the site.

13.2. Customer rights

In accordance with the legislation in force (RGDP and Freedom Act), the customer has a right of access, rectification, opposition, erasure and portability of his data. Any request must be addressed to [coordonnées du DPO ou du service concerné].

14. force majeure

volt Events can not be held responsible for the total or partial non-performance of its obligations if this non-performance is due to a force majeure as defined by the French law and jurisprudence (natural disaster, pandemic, conflict, conflict, Strike, etc.).

15. Applicable law and competent court

These CGV are subject to French law. In case of dispute, and in the absence of an amicable resolution, the French courts will be the sole competent.

16. Rules of disputes

In the event of a dispute or dispute, the customer will first go to Volt Events to try to find an amicable solution. In accordance with Article L.612-1 of the Consumer Code, the Customer may use a consumer mediator for free for an amicable resolution.

17. Customer service

For any information or question, customer service is reachable by:

Telephone: 07 68 68 94 72
E-mail: contact@volt-events.fr
Courier: Volt Events 60 Impasse du Bellay - 83700 St Raphael

18. Backup clause

If one or more provisions of the present CGVs had to be considered invalid or declared such pursuant to a law, settlement or following a final decision of a competent court, the other provisions will retain all their strength and scope.

19. Change of GTC

volt Events reserves the right to modify these CGVs at any time. In this case, the applicable GTCs are those in effect at the date of the customer's order.

Date of last update: 14-02-2025